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Outlook

CLASS TOPICS
6 Hours/Each Class
Windows (a 6-hour class) is recommended before taking the Level 1 class

LEVEL 1 LEVEL 2
  • Opening Outlook
  • Using Help
  • Working with the Outlook Bar
  • Understanding E-Mail
  • Creating a Message
  • Customizing a Message
  • Sending and Receiving Messages
  • Reply/Forward/Recall Messages
  • Working with Attachments
  • Printing Messages
  • Managing Mail Messages
  • Using Mail Management Tools
  • Sorting Mail Messages
  • Managing Junk Mail Messages
  • Understanding Contacts
  • Viewing Contacts
  • Creating New Contacts
  • Editing Contact Information
  • Using Contacts with Mail
  • Understanding Time Management
  • Working with a Calendar
  • Calendar Scheduled Appointments
  • Changing Appointments
  • Printing Calendars
  • Understanding Tasks
  • Entering/Updating Tasks
  • Viewing/Organizing Tasks
  • Using Notes
  • Moving and Sending Notes
  • Viewing/Organizing Notes
  • Preparing Mail Messages
  • Working with Mail Templates
  • Creating Signatures
  • Using the Address Book
  • Working with Stationery
  • Flagging Mail Messages
  • Finding Messages
  • Customizing the Message Window
  • Assigning Categories
  • Modifying Categories
  • Sorting with Categories
  • Exploring Fields
  • Archiving Mail
  • Moving Items Between Folders
  • Scheduling Events
  • Planning Meetings
  • Adding and Removing Attendees
  • Posting a Web Calendar
  • Integrating Calendar with Outlook Components
  • Customizing Calendar
  • Understanding the Journal
  • Recording Activities in the Journal
  • Linking to Contacts
  • Viewing Linked Items
  • Using Other Features
  • Assigning Tasks
  • Responding to Assignments
  • Updating Tasks
  • Creating Tasks with Outlook Items
  • Integrating Outlook and Office
  • Using Outlook with Word
  • Looking at the Office Clipboard
  • Managing Office Documents
  • Using Office Files

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